In response to complaints from National Service Personnel nationwide about payment delays, the Scheme’s Director of Corporate Affairs, Armstrong Esaah, addressed the concerns on Citi TV. He confirmed that the reasons for the payment delays have been addressed.
Esaah recognized the inconvenience caused by the delays and assured the personnel that measures are in place to speed up the payment process. The Scheme cited administrative challenges as the cause of the delay and emphasized their commitment to promptly resolving the issue.
“I think that the issues and the challenges that caused the delay in the payment of their allowances mostly have been cleared and so we want to assure them that within the shortest possible time payment would be made to clear the January and February.”
…We empathize with them. We understand the plights they are going through. But we want to assure them that management has taken every step it needs to take to ensure that they are paid within the shortest possible time.
“Let me also apologize to them for the delay in the payment of their allowances and also appeal to them to rescind their decision of going on strike as it is being rumored.”
